Frequently Asked Questions

Therapy and Counselling

Frequently Asked Questions

Fees

  • Dr. Klassen – $200 for 50 min session
  • Roshni – $165 for 50 min session

Insurance

If you have extended health benefits, you might be eligible for reimbursement. Please check with your insurance carrier to see if they cover Registered Clinical Counsellors (RCC) or Registered Marriage & Family Therapists (RMFT).

Payment

We accept cash, debit, and e-transfer. You will make the payment at the end of each session, and we will provide a receipt for your records and reimbursement purposes.

Cancellation Policy

48 hours notice is required for cancellation without penalty. Cancellation notice between 24 and 48 hours requires 1/2 session fee to be paid. Less than 24 hours notice requires the full session fee to be paid, unless the cancellation is due to a medical or family emergency.

Any Other Questions

Please contact the office for any additional questions you may have.

Our Services

At Vista Counselling, we provide a range of counselling services to help you regain clarity, resilience, and balance:

  • Anxiety Counselling – Learn to manage stress, worry, and panic with expert guidance.
  • Trauma & PTSD Therapy – Heal from past traumas using specialized techniques.
  • EMDR Therapy – Process traumatic memories with Eye Movement Desensitization and Reprocessing.
  • Depression Counselling – Find hope and motivation through structured therapy.
  • Grief & Loss Support – Navigate the challenges of loss and bereavement with compassionate support.
  • Burnout Recovery – Restore your energy and motivation in work and personal life.
  • Couples Counselling – Strengthen your relationship and improve communication.
  • NeurOptimal Neurofeedback – Optimize brain function with this cutting-edge approach.

Book an Appointment

Taking the first step toward healing requires courage, but you don’t have to do it alone. If you feel ready to make a change, reach out today.

How to Get Started:

📞 Call Us: Contact our office to schedule an appointment.
📧 Email Us: office@vistacounselling.ca
📝 Fill Out Our Online Form: Share your details, availability, and concerns, and we’ll respond within 1-2 business days.

Book Your Appointment Today

Have Questions?

If you need more information before booking a session, visit us for answers to common questions. You can also contact us directly via phone or email.

At Vista Counselling, we help you gain new perspectives and find a renewed sense of purpose. No matter your challenges, we stand by you every step of the way.

Take the first step today – let’s start this journey together.